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Customer Community Representative

Are you an effective communicator, written and verbal?
Are you skilled in web hosting technology?
Are you skilled in in software and web applications?
Are you SEO savvy?
Are you independent, Self-Motivated and Self-Managed?

If you’ve said yes to the questions above then you may want to consider joining the Customer Community team!

What you’ll do:

  • Acts as an internal and external advocate for WordPress
  • Acts as an advanced technical content writer for support center(s) and blog(s).
  • Maintains, updates, and organizes existing support center content.
  • Creates meaningful brand interactions by participating in internal and external public forums, YouTube videos, Google+ Hangouts, and social media.
  • Opportunities to attend and speak at open-source and technical trade shows
  • Code basic CSS/HTML for Wordpress themes and basic PHP for Wordpress plugins
  • Work as a partner to our Product Development Team, Affiliate/BD Team, and Customer Community Team

What you'll need:

  • Love working with Wordpress including the software and the broader Wordpress ecosystem/marketplace
  • Must have run Wordpress sites for 3+ years
  • Strong understanding of Wordpress themes and plugins including being able to learn to evaluate a theme or plugin against Wordpress standards
  • Skilled at engaging individuals and groups and adding people to the InMotion company partner list
  • 2+ years of experience in non-Wordpress web hosting
  • Experience with content or technical writing
  • Excellent command of the English language
  • Ability to speak in front of large groups of people
  • Ability to work night and weekend hours on short notice

What You Get:

  • Join an energetic & successful company on the industry’s cutting edge!
  • Relaxed working environment located in Virginia Beach
  • Opportunity for rapid professional growth
  • Free lunch Tuesdays!

Location:

  • Virginia Beach, VA

 

Learn more about what it is like working at InMotion and yes, we have the best parties in town. You can also check out our products here.

 

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